Services | Positions

Position Purpose: Design, optimize and document operational, administrative or production processes in order to improve efficiency, quality and scalability of operations.

• Analyze existing processes and identify opportunities for improvement.

• Design flow charts, process diagrams and standardized documentation.

• Implement solutions for automation or simplification of tasks.

• Monitor performance indicators and propose adjustments.

• Accompany the implementation of change in operational or administrative teams.

The HR Business Partner (HRBP) is a strategic professional who acts as a liaison between the Human Resources area and the business units, in order to align organizational objectives with human talent management. The role focuses on driving performance, strengthening organizational culture and supporting decision making through data-driven, results-based people management.

Develop and maintain the visual identity of the brand, ensuring consistency, impact and differentiation at all visual touch points with the client.

• Create logos, color palettes, typographies and visual brand systems.

• Develop visual identity manuals and brand guidelines.

• Design advertising, digital and print pieces that reinforce the institutional image.

• Collaborate with marketing, product and communications teams.

• Oversee the correct application of the brand in campaigns, products and platforms.

Design functional, intuitive and aesthetically appealing solutions for physical or digital products, focused on user experience and business needs.

• Research and analyze user needs and market trends.

• Design prototypes and wireframes to validate ideas before implementation.

• Collaborate with engineering, development and marketing teams.

• Participate in user testing and design adjustments based on feedback.

• Ensure the technical, aesthetic and functional feasibility of the final product.

Purpose of the position:

Design, develop and implement technological solutions to automate operational, administrative or productive processes, improving efficiency, reducing errors and optimizing resources through the use of software, scripts and automation tools.

• Analyze manual processes in different areas to identify automation opportunities.

• Design and implement scripts, bots or cross-platform integrations to automate repetitive tasks.

• Develop in-house applications or custom solutions to support business processes.

• Integrate APIs or connectors between systems (ERP, CRM, databases, web platforms, etc.).

• Document automated flows, business processes and results obtained.

• Work in conjunction with functional teams (such as operations, finance or human resources) to adapt solutions to real needs.

• Perform testing, tuning and maintenance of automations to ensure optimal performance.

• Ensure the security, scalability and efficiency of the implemented solutions.

Position Purpose: Design, optimize and document operational, administrative or production processes in order to improve efficiency, quality and scalability of operations.

• Analyze existing processes and identify opportunities for improvement.

• Design flow charts, process diagrams and standardized documentation.

• Implement solutions for automation or simplification of tasks.

• Monitor performance indicators and propose adjustments.

• Accompany the implementation of change in operational or administrative teams.

Responsible for administrative office management, document drafting, agenda management and internal coordination.

Lead operational or administrative teams, coordinate tasks, ensure compliance with goals and maintain communication between areas.

Logistical and operational support in different processes of the company (storage, transportation, distribution, etc.).

Provide face-to-face and telephone customer service, manage correspondence, schedule appointments and keep the company's agenda up to date.

Responsible for performing general maintenance work, minor repairs, painting, basic plumbing, electrical, etc.

Responsible for collections, cash and electronic media handling, cashiering and support in basic administrative tasks.

Customer service via telephone or virtual, handling requests, sales and problem resolution.

Direct support to operational and administrative management, handling of documentation, telephone answering and coordination of agendas.

In charge of installing light metallic structures in commercial works, to form the base of walls, false ceilings and interior divisions, complying with plans, technical specifications and safety regulations.

Perform interior painting in commercial projects, applying high quality finishes on walls, ceilings and structures, according to client or architect specifications.

Install fixed furniture such as kitchens, vanities, closets and cabinets in commercial or residential projects, following plans and ensuring functionality and aesthetic completion.

Install sheetrock/drywall over metal or wood framing on commercial jobsites, ensuring smooth, firm and ready-to-finish surfaces.

Install suspended acoustic ceiling systems (drop ceiling) in commercial projects, ensuring leveling, alignment and functionality according to design.

Install hard floor coverings such as ceramic, porcelain, rigid vinyl (SPC), laminate or wood in commercial projects, taking care of leveling, design and durability.